Most of us have used the old saying, what you don’t know won’t hurt you. It means remaining ignorant of a situation relieves you of responsibility to worry or think about it (idioms.thefreedictionary.com). The corollary is ignorance is bliss. Sometimes it is but most of the time it’s not, including when it comes to our interactions with others. Being unaware of what’s happening in a person’s life can lead to insensitive comments or hurtful actions; conversely, being aware gives us opportunities to pray and possibly help.
A comment I heard by a conference speaker illustrates how we need to at least be aware something might be happening beneath the surface. She said you don’t know what someone has gone through, what they are going through right now and what they may be facing in the future. This reminded me of Philippians 2, where Paul gives us insight into what it means to have the mind of Christ in our relationships. We are to consider others better than ourselves, and to think of others more than we think of ourselves. This often requires dying to our desires to talk about ourselves, give advice or share our stories.
When Jesus interacted with people, he looked them in the eye, listened to them to the point of discerning their hearts and cared about what they shared. While we may not be on the same level of servant-listener as Jesus, we can stop talking and pay attention to others with the intention of knowing them, loving them and being present in whatever way they need.